James Bruce
" Stephen
thanks for the Seat Leon... she grips the road a treat... thanks again and I will definately recommend you..
James "
Helen
" Dear Ash, Stephen and Tony
This belated card conveys my thanks for your help when I puchased my SLK in April. She is a delight to drive, particuarly in the fine weather so far.
I appreciated the detailed tour of all the controls and Tony's patience with the alarm, boot and tyres.
I do hope you are all keeping well. I'll be in touch for future servicing so do contact me with any special offers!
Best regards
Helen "
Shaun Leverton
" Tom,
I just want to say a huge thank you to Ash Autos, it's very friendly staff and helpfull service. I bought a car 4 months ago and I'm loving how good it runs. I would definately buy a car again from here. Thanks so much Ash Autos - I'm a proud owner of a Ford Fiesta lx purchased from you.
Shaun "
Anthony
" Ash and Hansa
I can't thank you enough for your generousity and kindness that you showed me before Christmas - helping me out of an impossible situation.
You showed the best of human spirit in difficult times for my family and I will always be grateful.
Warmest Regards
Anthony Barlow - The new owner of an Ash Autos Focus!! "
Rob Stephen
" Hi Stephen
We bought the blue Honda CRV. I just wanted to thank you all at Ash Auto's for your wonderful customer service and efficiency.
We just love our new car and it is an absolute dream to drive. We are incredibly happy with our purchase
Many thanks
Robert "
Allan Keillor
" Praniel
just a quick email to let you know I have finally got my hands on the Delica and I am very happy with the purchase. Mrs K had a few doubts parting with cash on something unseen bought over the net however her fears were quickly quashed when it arrived!
thanks again
Allan Keillor
"
Tom & Pam
" We both wish to say thanks to all the team at Ash Autos, for introducing us to our fantastic Mercedes SL and also thank you to Stephen who said to me 'if you Test Drive this you will buy it!' thats when we drove away in our second purchase from Ash Autos, our super economical Toyota Aygo.
Also a big thank you to Anthony at the newly installed Ash Autos Service Centre for looking after us so well with our servicing needs.
"
Doreas, Alan & Benedict
" Thank you so much again, it was really lovely to come back last week and meet Praniel and Claire.
The car is running really well and we have been amazed at how many occasions we have had the roof down! Bring on global warming!
With very best wishes. "
Mike Ganley
" As you will be aware, I recently purchased a used Corolla from you, that had a faulty radio.
I am writing to you to confirm that the repair work has been completed under warranty. I would like to say I am extremely happy with the vehicle and the all round service from Tom and Ash Autos.
Thank you for your time and attention in this matter.
Mike "
Andrew Carpenter
" Please allow me to express my heartfelt thanks for the outstanding customer service afforded to me over the purchase of my new Honda CRV. It is a pleasure to receive the kind of customer care that comes from a bygone age where the customer's satisfaction comes first and foremost.
My special thanks goto Steve White for his help who guided me through the whole transaction from start to finish. "
Neil & Caz
" Thank you so much for your excellent service!
You made buying a new car a very easy and stress free experiance.
We will be recommending you to everyone!
"
Jamie Young
" Thanks Ash, the car (Toyota Rav 4) runs like a dream. Great car and great experience with you all at Ash Autos.... well worth the trip from South London. Take care "
Steve & Jenny Britton
" To all at Ash Autos Thank you for the way that you ‘go that extra mile’ in your dealings with people – you stand out in this world just like the flower on the front of the card. "
Chris Way
" Stephen
I really appreciate all your help with finding my new car and you have definitely restored my faith in car salesmen after my issues with the previous cars id tried to buy from bigger corporations "
Simon Newitt
" I first met Ash in November 1993 when I purchased a Peugeot 406 Hdi 110 Estate from him. Four years and 261,189 miles later I was impressed enough with Ash to go back to him and ask him to find me a specific car. A mid range Kia Sorento XS 4x4 SUV in Black. With a maximum £10,500 budget. I do 48,000 miles a year on business so I don't buy expensive cars.
Within three weeks I got a call from Ash to say he had found me a three year old Sorento XS with only 33,000 miles on the clock. I brought it. Not only had he found me the car I wanted so quickly but he had actually found a Sorento XS that had been optioned up to the top XT spec. And he took the old Peugeot in part exchange.
After two weeks it became evident that there was a problem with the clutch not releasing properly, making changing gear difficult. After mentioning this to his wife Hansa and son Preniel the car was taken in and had a new clutch fitted under warranty. Many garages make warranty claims very difficult and very stressful. Not Ash Autos. It was all handled so painlessly and efficiently and a courtesy was provided free of charge.
Now the car is perfect.
It's very rare you will use the words "honest" and "second hand car dealer" in the same sentence. Ash Autos are just that. They are a delight to deal with, they really do know the meaning of good customer service and, I've found, that you become not a just customer but a friend. They really do set the example to all other garages.
I've done 11,000 miles in my Sorento in only two months and I love it. Thank you Ash for all your energy and work in finding me exactly the car I wanted.
Now I will only buy cars from Ash Autos and can't recommend them highly enough. My wife and I will never buy another car from anybody else but them. "
Ross and Helen Boffin
" Hope you're well, and that your parents were really pleased with all that you'd done for them whilst they were away? They're very lucky to have such a thoughtful and generous son.
Just wanted to say thank you for finding us such a good car, and so quickly. We're really pleased with it -it's really nice to drive and the extra boot space is proving to be really convenient when we're not using all the seats. The petrol bill is much reduced too!
Please pass on our regards to your parents, and we wish you all the very best for your future. We really enjoyed chatting with you..... "
Melanie Williams
" In today's society where the emphasis seems to be on sell, sell, sell with no consideration of customer requirements it was wonderful to go to Ash's and really have someone listen to what I wanted. It must be the only garage that I have been to where they didn't try and get me to
increase my spending limit "just a little bit as this car is perfect for you" or encourage me to take finance to buy the car. The man who I spoke to was really knowledgeable and friendly and (unusually in my experience) didn't treat me like I was stupid just because I'm a woman.
He knew about every car on the books in great detail and could answer every question I asked. Ash took my car as part exchange at a very generous rate and what a refreshing experience to buy a car and not have any hassle afterwards with repairs or faults! "
Rachael Wilson
" Having never heard of Ash Autos before my first visit to check out a car they had for sale made me naturally wary.
It was unnecessary. I was acknowledged immediately I arrived, but not hassled, and felt comfortable in the knowledge that I was being treated as an individual and not just another potential sale and by a person who knew about cars.
That first visit to Ash Autos, many years ago, resulted in me buying my first car from Ash, the proprietor, and I am now on my fifth and would never consider looking elsewhere for a used car. It is so reassuring to know you are buying a genuine vehicle.
Ash and his wife Hansa always make sure that the car you want is the right car for you.
The vehicles they offer for sale are immaculate. I have seen cars sent to the bodyshop to have even the smallest scratches removed prior to display, which quite frankly hardly showed. I find this refreshing in today's 'couldn't-care-less' society.
Ash Autos is run by genuine, honest people selling genuine, honest, reliable cars with a second-to-none after-sales service. "
Tracy and Family
" We wanted to express our thanks and gratitude for all your help on Thursday. It is lovely to know that there are still nice helpful, caring people in this world, thank you once again. "
Sallie Seymour
" Just to say how pleased I am with the car you sold me. It has completely changed my life (and my driving) "
Dave and Helen
" Just to say many thanks for the Saab and for your excellent service. We are delighted with it – and she goes like a bird! "
Charlotte
" I part exchanged my old Fiat Punto for a series 2 model only a couple of weeks ago and I wanted to say how friendly and considerate Ash of Ash Autos was. He allowed me to test drive the vehicle when it suited me and assured me that he would not sell the vehicle to someone else until I had made my decision. When a decision was made, he went through each piece of the paperwork step-by-step and even had the forms I needed to take to the post office to get my road tax. I was well-informed at each stage and happy with the final agreement. Rating: 10 "